Required knowledge includes: specialised knowledge of subject areas the institution's policies and priorities for exhibitions and public programs legal, ethical and financial requirements for exhibitions and public programs insurance and indemnity requirements cultural protocols and applying cross-cultural sensitivity and effective communication techniques to all communications Indigenous culture and issues intellectual and copyright issues safe work and manual handling procedures the institution's users and their needs sources of expert advice security and protection of the collection conservation methods and principles evaluation techniques effective customer service proposal development exhibition presentation techniques audience development Required skills include: applying lateral thinking skills and solving difficult or unusual problems applying a wide range of highly specialised technical, creative or conceptual skills managing functions of others managing projects planning projects, funding and management developing and delivery programs listening, questioning and clarifying writing business letters, proposals, project plans and reports reading detailed planning documents speaking clearly, concisely and in a friendly manner planning, implementing, monitoring and evaluating projects working collaboratively in a team leading a team networking within the community managing human, financial and technical resources preparing budgets and resource estimates planning marketing |